Privacy Notice

This privacy notice sets out how People ExcelHRate Limited uses and protects any information that you give to us. 

People ExcelHRate Limited is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy notice. 

People ExcelHRate Limited may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.

Who we are

 This privacy notice applies to all personal information processing undertaken by People ExcelHRate Limited.  People ExcelHRate Limited is a data controller in respect of personal information that we process in connection with our business (including the products and services that we provide).  In this notice, references to “we”, “us” or “our” are references to People ExcelHRate Limited.

What we collect

 We collect and process various categories of personal information at the start of and for the duration of your relationship with us.  We will limit the collection and processing of information to information necessary to achieve one or more legitimate purposes as identified in this notice.  Personal information may include:

 ·       basic personal information, including name and address, date of birth and contact details;

·       financial information;

·       information about your lifestyle and social circumstances;

·       name, job title and role details;

·       contact information including email address;

·       demographic information such as postcode, preferences and interests;

·       other information relevant to the products and services we supply.

How we obtain information

 The information we obtain includes:

·       information you give to us;

·       information that we receive from third parties who provide services to you or us;

·       your employers;

·       information that we learn about you through our relationship with you;

·       information that we gather from publicly available sources, such as the press etc

What we do with the information we gather

 We require this information to understand your needs and provide you with products and services, in particular for the following reasons:

 ·       Internal record keeping.

·       To improve our products and services.

·       We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

·       From time to time, we may also use your information to contact you for market research purposes.  We may contact you by email, phone or mail.

Security

 We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

 A cookie is a small file which asks permission to be placed on your computer's hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 We use traffic log cookies to identify which pages are being used.  This helps us analyse data about web page traffic and improve our website in order to tailor it to client needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.

 Overall, cookies help us provide a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.

Links to other websites

 Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights

 We want to make sure you are aware of your rights in relation to the personal information we process about you.  We have described those rights and the circumstances in which they apply below.  If you wish to exercise any of these rights, or if you have any queries about how we use your personal information which is not answered here, please contact us at stephanie@peopleexcelhrate.co.uk

 You have a right to get access to the personal information we hold about you.  If you would like a copy of the personal information we hold about you, please contact us at stephanie@peopleexcelhrate.co.uk

 Rectification – If you believe that any of the information that we hold about you is inaccurate, you have a right to request that we restrict the processing of that information and rectify the inaccurate personal information.

Erasure - You may request that we delete your personal information if you believe that:

·       we no longer need to process your information for the purposes for which it was provided;

·       we have requested your permission to process your personal information and you wish to withdraw your consent; or

·       we are not using your information in a lawful manner.

Restriction – You may request us to restrict the processing of your personal information if you believe that:

·       any of the information that we hold about you is inaccurate;

·       we no longer need to process your information for the purposes for which it was provided, but you require the information to establish, exercise or defend legal claims; or

·       we are not using your information in a lawful manner.

Portability – Where we have requested your permission to process your personal information or you have provided us with information for the purposes of entering into a contract with us, you have a right to receive the personal information you provided to us in a portable format.  You may also request us to provide it directly to a third party, if technically feasible.  We’re not responsible for any such third party’s use of your account information, which will be governed by their agreement with you and any privacy statement they provide to you.
 

Objection – You have a right to object to us processing your personal information (and to request us to restrict processing) unless we can demonstrate compelling and legitimate grounds for the processing, which may override your own interests or where we need to process your information to investigate and protect us or others from legal claims.
 

Marketing – You have a right to object at any time to the processing of your personal information for direct marketing purposes, including profiling you for the purposes of direct marketing...
 

Withdraw consent – Where we rely on your permission to process your personal information, you have a right to withdraw your consent at any time.  We will always make it clear where we need your permission to undertake specific processing activities.

 You may choose to restrict the collection or use of your personal information in the following ways:

·       whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

·       if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at stephanie@peopleexcelhrate.co.uk 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.  We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Sharing with third parties

 We will not share your information with anyone outside People ExcelHRate Limited except:

 ·       where we have your permission;

·       where required for your product or service;

·       where we are required by law and by law enforcement agencies, judicial bodies, government entities, tax authorities or regulatory bodies around the world;

·       with third parties providing services to us, such as market analysis and benchmarking, and agents and sub-contractors acting on our behalf;

·       where permitted by law, it is necessary for our legitimate interests or those of a third party, and it is not inconsistent with the purposes listed above.

How long do we keep your information?

By providing you with products or services, we create records that contain your information, such as client detail and activity records.  Records can be held in a variety of media (physical or electronic) and formats.  We manage our records to help us to serve our clients well and to comply with legal and regulatory requirements. Records help us demonstrate that we are meeting our responsibilities and to keep as evidence of our business activities.

 Retention periods for records are determined based on the type of record, the nature of the activity, product or service, and applicable local legal or regulatory requirements.  We normally keep client account records for up to 10 years.

Purposes of processing

 We will only use and share your information where it is necessary for us to carry out our lawful business activities. We want to ensure that you fully understand how your information may be used.

 We may process your information where it is necessary to enter into a contract with you for the provision of our products or services or to perform our obligations under that contract.  Please note that if you do not agree to provide us with the requested information, it may not be possible for us to continue to provide products and services to you.

 We will also process your information to manage and maintain our relationships with you and for ongoing client service.

 We may process your information where it is in our legitimate interests to do so as an organisation and without prejudicing your interests or fundamental rights and freedoms.  We may process your information in the day-to-day running of our business, manage our business and financial affairs and protect our clients, employees and property.

 It is in our interests to ensure that our processes and systems operate effectively and that we can continue operating as a business. This may include processing your information to:

 ·       monitor, maintain and improve internal business processes, information and data, technology and communications solutions and services;

·       prevention or detection of crime and protection of your personal data;

·        protect our legal rights and interests.

It is in our interest as a business to ensure that we provide you with the most appropriate products and services and that we continually develop and improve as an organisation.  This may require processing your information to enable us to:

·       identify new business opportunities and develop enquiries and leads into applications or proposals for new business and to develop our relationship with you;

·       send you relevant marketing information;

·       understand our clients’ actions, behaviour, preferences and expectations in order to improve our products and services;

·       develop new products and services, and improve the relevance of offers of products and services.